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Shipment and payment

Shipping and Payment are subject to the applicable General Terms and Conditions

SHIPPING

  • The method and prices of shipping are determined by the Seller.
  • The shipping price is determined based on the Buyer's destination country and the weight of the shipment.
  • The shipping and its price are always determined in the order only by the products being paid and immediately shipped within the order. Products included in the order, but not in stock ready to be shipped right away are not considered for determining shipping and its price.

PAYMENT

  • Seller does not support payment for shipments on COD.
  • The cashless payment gateway offers following payment methods:
    • Payments by a Card VISA, VISA Electron, MasterCard, Maestro, Diners Club
    • Apple Pay - the service is visible to Apple device users
    • online bank transfer via the button of all major banks in the Czech Republic, Slovakia and Poland, up to 50 banking houses
    • Deferred payment with up to 30 days interest-free deferral, e.g. by MallPay
  • The provider of the cashless payment gateway is ComGate Payments, a.s. 
  • The provider's contact details for handling complaints:
    • ComGate Payments, a.s., Gočárova třída 1754 / 48b, Hradec KrálovéComGate Payments, a.s., Gočárova třída 1754 / 48b, Hradec Králové
    • E-mail: platby-podpora@comgate.cz
    • Tel: +420 228 224 267
  • Detailed information about the payment gateway could be found on the provider's website: https://www.comgate.cz/cz/platebni-brana
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